Crane Long Sleeve Tee

Returns

• You can return your item within 30 days of receipt for a full refund or exchange.
• Products must be returned in their original condition, unworn and with tags attached.
• To initiate a return, please contact our customer service team with your order number and reason for return.

Refunds

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.
• Approved refunds will be processed, and a credit will automatically be applied to your original method of payment, within a certain number of days.

Exchanges

• If you need to exchange an item for a different size or color, please return the original item for a refund and place a new order for the desired product.
• We aim to make your exchange process as seamless as possible.

Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please contact us immediately with photographic evidence so we can rectify the issue.

We strive to make your shopping experience with Pure Capital Clothing enjoyable and hassle-free. Our Return and Refund policy is designed to reassure you that you can shop with confidence, knowing we are committed to providing quality products and exceptional customer service.

 

Shipping Methods:

• Standard Shipping: Estimated delivery within 5-7 business days.
• Expedited Shipping: Estimated delivery within 2-3 business days.
• Next-Day Shipping: Available for orders placed before 1 PM EST, delivered on the next business day.

Packaging:

• All items are carefully packaged to ensure they arrive in perfect condition. We use eco-friendly materials whenever possible, aligning with our commitment to sustainability.

Shipping Costs:

• Shipping costs are calculated based on the weight of the order and the shipping destination.
• Free standard shipping is available for orders over $100.
• Expedited and next-day shipping are available at an additional cost, which will be displayed at checkout.

International Shipping:

• We offer international shipping to select countries. Shipping costs and delivery times vary depending on the destination.
• Please note that international orders may be subject to additional import taxes or duties upon arrival in the destination country.

Tracking Your Order:

• Once your order is shipped, we will send you a confirmation email with a tracking number. You can use this number to track your package’s journey to your doorstep.

Customer Service:

• If you have any questions or concerns about your order, please contact our customer service team. We are here to help ensure your shopping experience is seamless and enjoyable.

At Pure Capital Clothing, we strive to ensure your orders are delivered accurately and on time. Our shipping policy is designed to provide transparency and confidence, making your online shopping experience pleasant and hassle-free.